FAQs
If you have a question that is not answered below, please send us an email message: researchHSCS@rrc.ca or use the “Contact Us” online form.
Yes, you can subscribe without a smartphone. For MyBaby, you only need to have an email address and occasional Internet access (to view the weekly topic). Once a week, MyBaby will send you an email message with videos and brief information. You can access that message whenever you have Internet access – just click on the MyBaby link to see the topic and view the videos.
Messages are sent once a week. Click on “My Account” to check that you have entered all the information correctly and hit “sign-up” or “update”.
Email subscribers – if more than a week has passed, check your email program’s Junk and Spam Folders. If a MyBaby message is there, move the email message into your Inbox and mark it as “safe” or “not junk”. You can also add no-reply@my-baby.ca to your safe senders list.
Yes, MyBaby is now available to anyone who would like to receive the messages – such as interested caregivers and family members, as well as parents, expectant parents, and service providers who work with families. Go to the Sign-up page now.
There is no need to wait. Once you are signed up, you can explore all the MyBaby topics.
